Having a tough week motoring my trusty Zafira Tourer suffered massive turbo and engine failure suddenly on Easter Monday recovered by RAC but repair more than worth so gone to scrap.
Saw a Mini Countryman 2018 with 30k serviced annually at every 4k, went to see it Thursday lunchtime test drove and came up with Tyre sensor fault, cruise failure, speed limiter failure. Salesman got in a fluster let me run it into work shop, came back with technican battery was knackered, wait an hour if you can we will replace the battery, they did second test drive, drove fine assumed battery was the cause. Paid by bank transfer and drove it away, 30 mile journey to home got 3/4 of way home, cruise failure Tyre sensor failure and speed limiter failure.
They were closed by time I got home,.9am friday morning called after sales couldn't be more apologetic on the phone and arranged recovery at lunchtime assured me the work shop would look at it as soon as it got back.
I called them this morning, its been looked at but both workshop manager and after sales manager have details of what is wrong and are not back till Monday.
I have said on phone so a car that has gone wrong 2 hours after purchase clearly there when I bought it assured faulty battery yet I am expected to wait until Monday before.you can give me any idea what's wrong with it.
Do i have a right to tell them to keep it give me my money back and I will look for something else or do I need to give them the chance to fix what's up?;
To be fair the car is a great to drive and clearly external and internal previous owner kept as pride and joy,.but I'm nervy if anything else is hiding underneath
Saw a Mini Countryman 2018 with 30k serviced annually at every 4k, went to see it Thursday lunchtime test drove and came up with Tyre sensor fault, cruise failure, speed limiter failure. Salesman got in a fluster let me run it into work shop, came back with technican battery was knackered, wait an hour if you can we will replace the battery, they did second test drive, drove fine assumed battery was the cause. Paid by bank transfer and drove it away, 30 mile journey to home got 3/4 of way home, cruise failure Tyre sensor failure and speed limiter failure.
They were closed by time I got home,.9am friday morning called after sales couldn't be more apologetic on the phone and arranged recovery at lunchtime assured me the work shop would look at it as soon as it got back.
I called them this morning, its been looked at but both workshop manager and after sales manager have details of what is wrong and are not back till Monday.
I have said on phone so a car that has gone wrong 2 hours after purchase clearly there when I bought it assured faulty battery yet I am expected to wait until Monday before.you can give me any idea what's wrong with it.
Do i have a right to tell them to keep it give me my money back and I will look for something else or do I need to give them the chance to fix what's up?;
To be fair the car is a great to drive and clearly external and internal previous owner kept as pride and joy,.but I'm nervy if anything else is hiding underneath
