[Cooks77]

Hi

I bought a 2nd hand car from a local independent dealer a few weeks ago and also paid for the platinum warranty cover.

On the way home from picking up the car i noticed the infotainment system wasn't working properly. I've reported it to the dealer but was advised to put a clam through the warranty. RAC have rejected the claim as they havd said the fault was there when i purchased the car so i'm now trying to get the dealer to accept fixing the issue. Its nothing major but there is a fault causing it not to work properly so i need it fixing.

Does anyone know if the warranty only covers repairs that develop within the six months but anything that is deemed to be wrong with the car at the time of purchase needs to be rectified by the dealer? I've tried looking for confirmation in my paperwork but nothing seems to confirm this?

Thanks for any help

[olduser]

The dealer has to give you a 6 months warranty which covers every thing, it might be possible for him to get out of that by pointing out at the time of sale a part was not working but the buyer agreed to buy it in that condition anyway but that is rare.
Dealers try to avoid their obligation by selling the buyer an insurance but as I understand it, the dealers warranty still stands.
The insurer will not cover defects that would be clear at the time of purchase, that would open the door to buyers buying junk and having it repaired by the insurer.

See;
https://www.autotrader.co.uk/content...-you-buy-a-car

Back to the dealer then, good luck.

[Beelzebub]

Originally Posted by olduser

The dealer has to give you a 6 months warranty which covers every thing, it might be possible for him to get out of that by pointing out at the time of sale a part was not working but the buyer agreed to buy it in that condition anyway but that is rare.
Dealers try to avoid their obligation by selling the buyer an insurance but as I understand it, the dealers warranty still stands.
.

Happy New Year!

The dealer does not have to give a "warranty". The buyer has the protection you describe by virtue of the Consumer Rights Act 2015, whether the dealer likes it or not.

[NMNeil]

Have a read.
https://motordesk.com/blog/legal-req...dealership-uk/

[olduser]

Thank you guys, you are right.
I think the effect is about equivalent, the main point was to let the OP know his beef was with the dealer not the RAC