[tdblue010]

Hi everyone, I am a long time member of the RAC who are partners with Shell plus rewards, I have been trying for over a year to get the Shell plus V power reward of 3p per liter petrol reward as all 3 of my cars use it.
It never seems available on the app. Am I doing something wrong or is Shell being deliberately difficult?
Help please!

[Lily]

Hi @tdblue010, welcome to the RAC Forum! 😊

Good question, let me check with the Rewards team if there's something you need to do. Could ypu possibly share a screenshot of your app (all personal details covered) so I can better assist you?

[tdblue010]

Hi Lilly, this thread doesn't seem to allow me to send a screenshot...
I sent one via email but I think its a non reply service...
I'm not having much luck!

[Lily]

@tdblue010 sorry that didn't work! Let me check with other teams and as soon as I get an answer, I'll get back to you.

[olduser]

Doe's this help?
"
Search Assist
To claim rewards from Shell V-Power, you need to use your Shell V-Power card or app at participating Shell stations. Simply present your card or scan the app at the pump or inside the store to redeem your rewards."