Courtesy or no Courtesy
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My car less than a year old broke down and had to be towed to dealer. Despite being told European would contact me within 24hrs and deliver a courtesy car within three days this did not happen? 36 calls were made to Hyundai, RAC motability , Arnold Clark, and Europcar absolutely disgusting and discouraging. I live on Rothesay I said I would travel to Weymss Bay or Glasgow Airport nothing no help whatsoever. After 10 days I got my own car back but a very unsatisfied customer.
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1 Reply
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Hi Mazzad,
Welcome to the Community.
I'm glad to see that everything is resolved, though I'm sorry to hear that your overall experience wasn't what you'd expected. To help us get it right in the future, you can also reach out to our contact centre using these contact options.Thanks,
Got a question or want to start a discussion? Create a new post here. ✍
Mark.
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