[Kopkid64]

I witnessed my neighbor reversing into my car last month, we are not on speaking terms so I called the police. He denied it but fortunately a witness came forward and gave a statement to the police. Through the police he wanted to pay cash rather than go through the insurance. I put 2 estimates through his door and gave him a week to get back to me, he didn't so I contacted the insurance.
I received a email from enterprise today who are dealing with my claim, it says " At present the third party insurers have some queries on liability for the accident" I have also to fill in a statement of truth.
I have never claimed on car insurance could someone shed some light on what they mean ?
Many thanks

[NMNeil]

If the police did take a statement from an independent witness get a copy of the report and send that to your insurance company.

[TC1474]

@Kopkid64 The third party insurers are simply deploying delaying tactics as it is their way of slowing the claims process up as they use the excuse that they are carrying out their own investigation, so nothing unusual in that respect.

The statement of truth is nothing more than your statement of events, but unlike when you make a statement to the Police, this statement is under different rules called Civil Procedure Rules (CPR) and is used in a civil court. Unlike a statement you make to the Police however, you are allowed (within reason) to say whatever you like which includes opinion and hearsay which you are not allowed by and large to use in a Police statement.

This statement can then be used in court as your evidence if it gets that far, and chances are your witness will also have been asked to make a similar statement.

So all I can say is make your statement, keep it as accurate and truthful as you can remember. If I was taking your statement, it would still be called a statement of truth, so that is all it is, nothing to be worried about.
@NMNeil as far as getting a copy of the Police report and statements, this can only be obtained by paying a fee (usually around £85) and statements will not have been taken for a damage only crash as the Police do not deal with them by and large these days, but even if statements had been obtained, being section 9 statements (Magistrates Courts Act) these are not released until a case is closed and even then only certified extracts, which also applies for any crash reports (only certain parts are released).

So little point in contacting the Police because no information will be forthcoming (assuming they have paperwork on the matter in the first place) unless an approach is made m-by an appropriate body such as a Lawyer or crash management firm, the appropriate fee is paid and is not an individual.

[Rolebama]

As It appears, it was your neighbour who suggested settling outside insurance? If that is the case I would write to him giving him fourteen days to settle or you will go to Small Claims Court to get satisfaction.

[NMNeil]

@TC1474 I had no idea.
Here all police reports are a public record, and other than a fee for copying, which has a maximum amount that can be charged, there is no charge.
A slight correction, some reports, such as those involving children or sex crimes are often sealed, which makes sense.
My old departments web site even allows you to search for accident reports.
http://74.50.159.52/accidentdetail.aspx
And all court records are searchable and again, public record.
https://caselookup.nmcourts.gov/caselookup/