Please accept my apologies if this has been asked.
I have only had one time experience with insurance companies after a car bumped into my wife's car. This was sorted out fairly trouble free.
My wife been going through some mental health issues lately. She took an overdose 2 days before the car accident.
At the front of our house, there are two bollards. She reversed the car between the two bollards at each side. She had packed a bag to leave home. In her rush out, she scrapped the side of the car from drivers side to passenger side, in doing so, took out the bollard.
Before I could go out and stop her. I was scrambling to get dressed and assure my two kids, everything was OK. This was very early in morning.
What makes this worse is, I never contacted my insurance company right away. My mind was to get contact with my wife.
My wife only been with the insurance company for 2 months when this happenehappened.
To top it off, m.o.t expired after the accident.
Am still paying for the insurance, the car is not being used. I was told to take it off road. Sorn.
I know it's going be expensive to repair. I simply don't have the extra funds. Am worried the insurance company won't help or being tricked into something that I will regret.
Why I am asking on here for help.
Thank you.