I need some advice. A few days ago I've been involved in a minor collision in our MCP near my work. What happened was:
I went around the corner on one of the floors, found a space, drove past it to reverse into the space. At the time no car was behind me. I had my indicator on and started reversing into the space. The next minute, I felt and heard a bit of a scrape; when I looked around, there was another car in the way. Obviously being very annoyed we both got out, this lady started saying that she was stationery and I drove into her (my car's nose scraped past her cars' nose), and I was saying that there was no car when I was reversing, and that she was too close to me. After backwards and forwards arguing, I said we will have to agree to disagree, at which point she started taking pictures and asked for my details. We looked at the damage of both cars, and at the time we couldn't see much damage to her car (no damage on mine). There were few tiny scrape marks. I said it could easily be buffed out, but she was adamant that it will have to go in for repairs. We got to a point where she said it'll probably only cost about £20 to repair, and I said if so, I'll pay that as goodwill gesture. Since then she found more damage to her car, sent it to VW for a quote which came back at £1500. In her first e-mail straight after the incident, she said she will take her car for a quote following my reversal into her stationary car (no other details), and thanked me for agreeing to pay the costs (which I haven't agreed to). She then found more damage, with more paint scraped off and scrape marks on the bumper, sent me pictures and said she will now take it to VW garage for a quote. She sent another e-mail with the quote, saying I will probably use my insurance and asked for my insurance details. I haven't replied to any of her e-mails yet. Any advice will be greatly appreciated.
I tried to add images but doesn't want to let me; bearing in mind I have no damage to my car.